Privacy Policy

WHAT INFORMATION DO WE COLLECT?
• We collect information from you when you place an order, respond to a survey or fill out a form.
• When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or phone number.
• What do we use your information for?

ANY INFORMATION COLLECTED FROM YOU MAY BE USED IN ONE OF THE FOLLOWING WAYS:
• To personalize your experience.
(your information helps us to better respond to your individual needs)
• To improve our website.
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service.
(your information helps us to more effectively respond to your customer service requests and support needs)
• To process transaction.
• To administer a contest, promotion, survey or other site feature.
• Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

HOW DO WE PROTECT YOUR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information when you place an order.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to¿keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

DO WE USE COOKIES?
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

THIRD PARTY LINKS
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

CALIFONIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

CHILDERN’S ONLINE PRIVACY PROTECTION ACT COMPLIANCE
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

OUR PROMISE
We value the relationship we have with our customers and are committed to responsible information-handling practices. We take great care in safeguarding your personal information and in complying with all applicable federal and state privacy laws and our own internal standards and best practices. When we ask for your personal information, we will tell you why we need it and what we will do with it. SECURITY. We will use reasonable security measures to protect the personal information we receive from you. Whether you are receiving services, shopping online or in our stores, we use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it. Mr. Fix It cannot ensure or warrant the security of any information you transmit to us by e-mail, and you do so at your own risk. Please note: While Geek Squad is able to protect personal information that is provided during the course of business, Geek Squad cannot take responsibility for data loss on the products or systems serviced. You will need to ensure your data has been removed or backed-up in order to safeguard this information.

IT’S THE LAW
From time to time, we may be required to share personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. An example of unlawful would be child porn. We may share certain personal information when we believe that such release is reasonably necessary to protect the rights, property and safety of others and ourselves. We may also transfer personal information in the event of a corporate sale, merger, acquisition, dissolution or similar event.

REMOTE ACCESS
Mr. Fix It offers remote access service to assist in diagnosing and resolving system issues. This process allows us to remotely access your computer to determine the problem and either repair it or provide advice on what options are available to fix the issue. By taking advantage of this service, you are giving permission to Mr. Fix It to log into your computer which may contain personal information. We will only search your computer to determine the cause of the problem and will attempt to limit our interaction with your files to a minimum. It is your responsibility to ensure all of your files, especially those containing personal information, are secure to prevent any type of data loss or corruption.

TERMS AND CONDITIONS
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.yoursite.com

YOUR CONCENT
By using our site, you consent to our online privacy policy.

CONCERNS ABOUT THE PRIVACY OR SECURITY OF YOUR PERSONAL INFORMATION

Please contact our Privacy Manager to report a known or suspected privacy or security breach or to submit privacy or security-related questions or complaints. After receiving your inquiry, we will respond within 24 to 48 business day hours. You may contact us in the following ways:
1. Call: 304.586.3008
2. Send a communication to: support@mrfixitwv.com
3. Send a letter to:
Mr. Fix It
Attn: Privacy Policy Manager
PO Box 803
Winfield WV, 25213

PRIVACY POLICY CHANGES 
As Mr. Fix It continues to improve the services, products and the features we provide, this policy is subject to change. We will post significant changes to this Policy here and/or in other formats for you to review. If we change our information practices or this Privacy Policy in such a way that your personal information may be used or shared in a manner not described in the Privacy Policy at the time you provided it, we will give you the opportunity to opt-out of having your information used or shared in that new manner.
Changes as of the last revision date include the following clarifications and enhancements:
**At this time there are no new changes.

This policy was last modified on June 1, 2010